I’m Not a Slacker

I got a phone call the other day from a woman who wanted me to fix her computer. She admitted that she doesn’t know anything about them but hers is broken and she can’t do anything with it. I ask to to describe to me what it does do and she says, “I can’t do anything, I turn it on and I get a blue screen with errors”. I tell her to find all the cds that came with it and bring it by.

I plug it in and everything works perfectly. It’s really slow though and I remove a ton of spyware (their PC Tools spyware remover apparently is useless!) I turn off a bunch of auto start programs and set the BIOS for “Performance” and it seems to be working a lot faster now, but still no crashes.

I think I’m going to have to take it to their house and check it. I’m thinking it has to be a hardware conflict with a device they are using.

This entry was posted on Monday, October 8th, 2007 at 3:30 pm and is filed under Computer. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.